We are committed to making our business partner benefit from our expertise.
We are delivering high-quality services to strengthen competitiveness, to optimize the internal efficiency and to improve our customers’ products and services.
WHAT IS IMPORTANT FOR US
We are asking for the opportunity to partner with our customers in order to help accelerate their business and ensure ongoing growth.
We are passionately agile and excited by software projects in the metals industry. We want to deliver the tailor-made software solution for each individual plant.
We constantly improve our skills and never stop learning. We respond to unexpected situations by developing solutions and answers away from routine and rule-based circumstances.
We think across borders and like to implement new technologies, knowing that working across multiple disciplines becomes increasingly important. We act as system engineers who see the big picture and connect new ideas.
OUR GUIDELINES AND PRINCIPLES
The Customer is King
We are thinking holistically about our customers’ requirements and we are striving to deliver a complete service experience. Everything starts with the client’s problems and needs and to understand what it takes to solve them. We are only satisfied when the customer receives the desired solution and we focus on our customers’ specific needs.
Excellence by Competence
We trust in improvement by never stopping to learn. We have the will to constantly improve the following competences:
Technical Competence: The knowledge and the ability to achieve the agreed results as well as the analytical ability to solve problems and the search for new alternatives.
Conceptual Competence: The ability to see the big picture, to check premises and to change perspective.
Interdependent Competence: The ability to interact effectively with others. Putting listening and understanding of others first and only then to be understood. The pursuit of mutual benefits and opportunities of cooperation. Creating synergies by appreciating differences.
We are operating our business based on the following three dimensions of character:
Universalism: We are focusing on respect, fairness, helpfulness and compassion. In general and in business life, qoncept strives to understand, appreciate and tolerate the well-being of people.
Transformation: Courage and passion best represent this dimension of character. Activities that inspire others to achieve long-term, visionary goals and a value-driven, strategic orientation of our clients and of qoncept play an important role.
Benevolence: This third major dimension of character is associated with loyalty, integrity and honesty. The core aspect of this character trait is the focus on caring for our customers and employees through daily interactions.
HOW WE COOPERATE WITH OUR CUSTOMERS
We want to be a welcomed participant in your project.
We want to understand our customer’s business.
We want to proactively identify opportunities and what’s coming.
We want to present relevant case studies.
We want to advise on industry trends and best practices.
We want to leverage innovative and future-oriented technology.